Returns Policy

Thank you for shopping at FlooringSupplies.direct
If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 calendar days to return an item from the date you have received it.
To be eligible for a return, your item must be unused and in the same condition in which you received it. The item must be in the original packaging and you must have receipt or proof of purchase.
There is a 30% re-stocking fee if the item that has been returned has no fault.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspection.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable
If you receive a refund, the costs of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us at returns@flooringsupplies.direct